All Frequently Asked Questions:
YES! Absolutely, customer’s safety is our priority. In the website address bar you will see we have a GREEN PADLOCK which shows your connection to our website is super secure.
Once you have placed an order, you will receive an email confirmation of your order.
Next you will receive an email / phone call from your allocated Account Manager, who will walk you through the entire process of creating your new website.
It doesn’t stop there, your Account Manager will always be on hand even after your website has gone live for any questions, changes and advice you need.
Your Account Manager will also provide you with a login to our dedicated support centre, where you will find video tutorials, guides and EXCLUSIVE discounts to other business products and services.
WE DO! With every package we look after all of the website security, maintenance and updates so you don’t have to.
YES! As we’re Google Partners all of our websites are optimised for Google. We develop all our websites to be Google Friendly, and even submit your website to Google once your website is ready to go live, just to let them know about your new website.
We also offer a Google Ranking extra, which will help you appear higher up in Google for your products / service.
Yes, we will provide you with a spreadsheet template to fill in once you have ordered your website.
We can write the website text/content for you for a small fee of £45 per 500 words. Simply add the “Website Page Content Writing” extra to your order, we can write 1 page of content or all of it… The choice is yours.
Yes, we charge you £48.95 every month. We look after all the website security, updates and maintenance. The pay monthly package is on a 30-day rolling contract and you can leave at any time, but we would prefer it if you stayed. There are no exit fees, however if you would like to transfer your website out there will be a one-off charge of £345.
Once your website is ready, you will receive login details to access your website’s admin panel and a login to our dedicated support centre. You can make any changes you wish yourself using your easy to use website admin panel. Alternatively you can raise a support ticket through our support centre, and we will do any small changes for you for free within 72 hours.
We provide clear and transparent pricing with any annual renewal fees etc before your place an order. We have NO HIDDEN FEES. If you have any questions regarding pricing please call us on 0333 305 2155 for further details.
If you have chosen a package which does not include a Photo Pack, you would need to supply your own images / photos. Please ensure you have permission to use any images / photos you provide us with. Alternatively when ordering your website, simply purchase the Photo Pack extra.
Custom Contact Forms can be customised to gather any information you want to collect from customers, including text, text area, files, email addresses, and telephone numbers. You can have different custom contact forms on each page of your website to gather the required information for that particular page.
(We currently have a limit of 3 custom contact forms per website)
YES! If you order a package with a set number of pages, this basically means that we will design that amount of pages for you. However you can add UNLIMITED new pages yourself from your website admin panel.
Don’t use pictures from Google Image Search, Pinterest, or any other image directory on your website. Instead, take your own pictures or purchase a stock photo pack as an extra when ordering your website. File the receipts for the stock photography you purchase.
Please ensure that you have permission to use any photos and adhere to copyright law. For further details on copyright law please click here